DEAR CUSTOMERS,
Our Return Policy is designed to allow you to actually try the B3 Bands and/or B3 Nutrition Products and decide if you love them as much as we do! Unlike many of our competitors who require you to send their BFR Bands or products back in new and unused condition, we want you to USE our Bands and products! Please sweat all over the Bands. Let your family members try them. Even let your friends try them. Please open our Nutrition products and try them and share with family. We know you will love the taste.
First Customer Orders: First Time Customers who purchase a set or package of Bands or any B3 Nutrition Product (s) are entitled to a 30-Day Money Back Guarantee. Refund will be 100% of the first order transaction (Minus shipping fees).
Additional Customer Orders: All other Customer orders are eligible for a 90% Refund on any orders returned within 30 days of the order ship date. Products must be in like-new and resalable condition. The Customer must contact B3 Customer Service for return instructions. Customer Service will provide address for return. Customer pays return shipping fees. Refund is processed when products are confirmed returned. Refund amount excludes all shipping fees.
Customers who purchases direct from a B3 Consultant: When a Customer purchases from the inventory of a B3 Independent Consultant, the Consultant must honor the B3 Customer Refund Policy by providing immediate refunds to a customer. Customers may return B3 Bands, Pumps and Cases within 30 days for a 100% refund from the Consultant minus any shipping costs paid. Consultants must refund directly to their Customer when the terms of the B3 Customer Refund Policy are met by the Customer. Customers who believe they have not been treated fairly for their refund request should contact B3 Customer Service.
PRODUCTS MUST BE RETURNED TO B3 SCIENCES INC AT THE RETURNS ADDRESS LISTED ON THE CONTACT PAGE OF OUR prob3.com WEBSITE OR LISTED BELOW
The Mailing Center
C/O B3 Sciences
2151 W. Commerce St
Dallas, TX 75212